Privacy & Cookie Policy

Effective Date: 11-11-2024

At caduko.com, your privacy is important to us. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you use our website.

By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect the following information when you use our site:

  • Personal Information: Name, email address, shipping address, billing details, and order history (collected at checkout).

  • Technical Data: IP address, browser type, pages visited, and other analytics (collected via cookies and tracking tools).

  • Marketing Preferences: If you opt in to our newsletter or promotions.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchases

  • Improve our website and user experience

  • Prevent fraud and ensure site security

  • Send marketing emails (only if you’ve opted in)

We do not sell your personal information to third parties.

3. How Your Information is Stored & Shared

We store your data securely and only share it with trusted third parties as necessary:

  • Payment processors (e.g. Stripe, PayPal) to process your transactions

  • Shipping providers to deliver your order

  • Analytics tools (e.g. Google Analytics, Meta Pixel) to help us improve our website

  • Email platforms if you subscribe to marketing communications

All third parties are required to keep your data secure and use it only for the purposes outlined above.

4. Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to:

  • Enable core site functionality (e.g. shopping cart)

  • Analyze how visitors use our site (Google Analytics)

  • Track marketing performance (Meta/Facebook Pixel)

You can manage or block cookies through your browser settings. Please note that disabling certain cookies may impact your browsing experience.

5. Your Rights (for EU/UK Customers)

If you are located in the EU or UK, under the GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain data processing

  • Withdraw consent to marketing at any time

To exercise your rights, please email us at info@caduko.com

6. Data Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, and manage our business. If you request account or data deletion, we will honor that where legally permitted.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

8. Policy Updates

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

📧 info@caduko.com